Shipping Info Garden Sheds
Home Delivery
The majority of our garden sheds can be delivered to you through our home delivery service for just $95
Due to the weight of the Smartlockers it requires special delivery, and each SmartLocker is charged at $650 for home delivery. These items weight up to 300kgs and need a Hi-Ab truck. If you have an appropriate vehicle or trailer you can collect from a nearby Depot for a collection fee of $30.
You will need to request a home delivery quote for larger items such as our Garages, Carports, Workshops and Farm sheds.
Home Delivery is an ‘Assisted Delivery Service’ and based on the size and weight of these structures (flat packed), an able-bodied person will need to be at home in order to receive the order, and unpack the cartons. Please note, someone will need to be home to accept delivery. If however, someone is not home, then the delivery will be deemed failed. Failure of attempted delivery will result in re-delivery charges.
Home Delivery is to the front door only (not backyard) due to regulations. So it is important to be prepared to help on the day to make sure you can place the cartons where you need them.
To get request a quote for home delivery of your new steel structure, you will be prompted with a message when adding these larger items to cart. Simply fill in the form and one of our friendly representatives will be in contact to supply you will a quote for the delivery of your new steel building.
Garden Sheds & Storage Units
Your garden shed will be dispatched within 3-4 business days of receiving payment and transport works on 3 to 10 business days term, depending on your location. We are based on the east coast; so Perth, for example, would be on the higher end of that scale, while Sydney and Melbourne tend to be quicker.
SmartLockers, Garages, Workshops & Carports
Our SmartLockers, garages, workshops and carports are ‘made to order’, therefore manufacturing can take up to 4-weeks. Please allow for up to 5-10 business days for delivery of your product after dispatch.
Important Info: Products may be delivered using different freight companies. Spanbilt have a great turnaround time, so you can be rest assured that no matter what product you choose, it will be delivered within the designated time frame and in good condition.
If you’ve chosen to have the product delivered directly to home it will arrive within 9 business days of purchase, although most of the time it arrives sooner. Just be aware it may take the full 9 business days to receive your product from the time of dispatch.
Depot Pick-up
Once you have been notified that your shed has been delivered to your nominated depot, you have 3-5 business days to pick it up. You can pick your shed up Monday – Fridays from 8am – 2pm.
There is now a charge of $30 for Depot collection.
Please bear in mind you will need a suitable vehicle/trailer to collect your shed as the length of the boxes will be 2m and can weigh up to 300kgs.
Home deliveries are done Monday to Friday between 8am – 5pm.
Home deliveries are done by the courier during normal business hours on weekdays only.
What if your Order doesn’t arrive?
While this is unlikely, if your order does not arrive within 9-business days of dispatch, please feel free to contact our customer service team on support@gardendepot.com.au.
We are here to answer any questions you may have regarding the selection, purchase and delivery of your product.
Conditions and Exceptions
- For Home Delivery please note that delivery is to the front door or 6 meters from the truck. Deliveries cannot be taken to the rear of a property due to OH&S.
- We do delivery Australia wide with the exception of all Islands.
Missing Items
If your product is missing any parts, or is faulty, we may offer free replacement within 30 days of receipt, with photo or video evidence provided.